We Are the Solutions for Your IT Problem

Founded in 2018 and now part of CTI Group, we are a Managed Service Provider (MSP) in Indonesia and have own Data Center to support our Customer business needs. We provide a single point of responsibility for project management, detailed service design, ordering, provisioning, activation and maintenance of infrastructure and operational services. With our extensive partnership with technology vendors, we provide smooth delivery of services in many places, including 24/7 proactive service management, helping to ensure that Our Customer’s operational activities run well and avoid IT maintenance issues.

VISION

To be the foremost Managed Service Provider (MSP) in Indonesia and to be the most preferred by strategic customers and principals.

MISSION

To deliver exceptional service with high quality and effective solutions that will increase customer’s competitive advantage and concurrently grow with all stakeholders.

Our Certifications

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ISO 20000-1: 2011 IT Service Management

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Payment Card Industry Data Security Standard (PCI DSS)

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ISO 27001:2013 Information Security Management System

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ISO 20000-1: 2018 IT Service Management

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VMware Virtualization Solutions

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Value-Added Reseller Veeam Official Partner

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Authorized Quest Reseller

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Authorized One Identity Partner

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Bronze Partner Trend Micro

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Business HPE Partner Ready Solution Provider for HPE Fiscal

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Business Partner in the HPE Partner Ready for Aruba: Networking Program for HPE Fiscal

Technology Partners

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JEDI FACTS

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250 +

Project
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1

Data Center
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100+

Employees
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270+

Certifications
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Customer Story

“Jasa Raharja menggunakan Managed SD-WAN Jedi Solutions sejak tahun 2019. Layanan yang diberikan sesuai dengan ekspektasi kami, mulai dari timeline delivery yang sesuai serta team support yang ter-certified. Setelah menggunakan SD-WAN, kami dapat mengganti koneksi MPLS kami menjadi Broadband Internet, peningkatan efisiensi yang didapatkan lebih dari 55%. Selain itu, kami juga dapat memiliki visibility serta kontrol terhadap jaringan antar kantor Jasa Raharja. Sukses terus untuk Jedi Solutions."

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Tri Haryanto, Head of ICT, PT Jasa Raharja

"Three Business Indonesia adalah unit bisnis dari Hutchinson indonesia yang bergerak sebagai ISP yang memulai bekerja sama untuk layanan Managed SD-WAN Jedi Solutions sejak tahun 2019. Team JEDI, membantu kami mulai dari Deployment, Maintenance sampai kepada layanan Helpdesk/Customer Service. Berdasarkan pengalaman kami layanan Customer Services & NOC JEDI terdiri dari team yang sangat fast response."

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Teguh Wibowo, Manager Product Development, PT Hutchinson 3 Indonesia

"Indonesia Digital Exchange sebelumnya tidak memiliki IT operational support yang berfokus pada pengembangan IT. Untuk itu, kami membutuhkan Corporate Service Support yang bisa mendukung bisnis dari sisi operasional IT. Berdasarkan pengalaman kami dengan bantuan Jedi Solution, service berjalan dengan baik tanpa kendala dan membantu kebutuhan IT operasional kantor terutama dalam hal internet dan email. Kami berharap Jedi Solutions terus mengembangkan cakupan layanannya lebih luas lagi."

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Duwi Sudarto Putra, Co-Founder & COO, Indonesia Digital Exchange

Contact us

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