.png "Jedi Managed Services Provider (MSP)")
Email: info@jedi.id |
Ph: +6221 - 80622255
Ph: +6221 - 80622255
Founded in 2018 and now part of CTI Group, we are a Managed Service Provider (MSP) in Indonesia and have own Data Center to support our Customer business needs. We provide a single point of responsibility for project management, detailed service design, ordering, provisioning, activation and maintenance of infrastructure and operational services. With our extensive partnership with technology vendors, we provide smooth delivery of services in many places, including 24/7 proactive service management, helping to ensure that Our Customer’s operational activities run well and avoid IT maintenance issues.
To be the foremost Managed Service Provider (MSP) in Indonesia and to be the most preferred by strategic customers and principals.
To deliver exceptional service with high quality and effective solutions that will increase customer’s competitive advantage and concurrently grow with all stakeholders.
ISO 20000-1: 2011 IT Service Management
Payment Card Industry Data Security Standard (PCI DSS)
ISO 27001:2013 Information Security Management System
ISO 20000-1: 2018 IT Service Management
“Jasa Raharja menggunakan Managed SD-WAN Jedi Solutions sejak tahun 2019. Layanan yang diberikan sesuai dengan ekspektasi kami, mulai dari timeline delivery yang sesuai serta team support yang ter-certified. Setelah menggunakan SD-WAN, kami dapat mengganti koneksi MPLS kami menjadi Broadband Internet, peningkatan efisiensi yang didapatkan lebih dari 55%. Selain itu, kami juga dapat memiliki visibility serta kontrol terhadap jaringan antar kantor Jasa Raharja. Sukses terus untuk Jedi Solutions."
Tri Haryanto, Head of ICT, PT Jasa Raharja
"Three Business Indonesia adalah unit bisnis dari Hutchinson indonesia yang bergerak sebagai ISP yang memulai bekerja sama untuk layanan Managed SD-WAN Jedi Solutions sejak tahun 2019. Team JEDI, membantu kami mulai dari Deployment, Maintenance sampai kepada layanan Helpdesk/Customer Service. Berdasarkan pengalaman kami layanan Customer Services & NOC JEDI terdiri dari team yang sangat fast response."
Teguh Wibowo, Manager Product Development, PT Hutchinson 3 Indonesia
Talk to an expert about How we can optimize your IT business needs.
We have a clear direction on what we are trying to do and bringing in great people & partnerships who can execute with excellent result.
Designed to free you from the hassle of building and maintaining your IT on your own, our services will give you freedom to focus on your core business while leveraging the latest technologies.