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IT Operations as A Service

It is an extension of your team that immediately matures your operational capabilities so IT can focus on business priorities.

There is no denying that as your business grows, it becomes more challenging to manage and monitor your ever-expanding IT infrastructure, ranging from servers and storage to virtual machines and the cloud. Activities such as updating security patches, doing backups, and continuous monitoring will eventually be burdensome and impossible. That is why IT operations as a service from Jedi is ideal.

About IT Operations as a Service

IT infrastructure environments need to adapt to a growing number of mission-critical applications, increasing service levels and fast-changing business requirements. Jedi IT Operations as a Service is designed to enhance and extend the capabilities of your IT team. Rather than spending the majority of their time on day-to-day operational challenges, your team can focus on providing business value.
A service delivery model based on standardized, repeatable and scalable response to your operational challenges forms the foundation of Jedi IT Operations as a Service. We leverage industry best practices and deep technical in-house knowledge to help you dramatically reduce IT outages, improve time to resolution and maximize the value of your IT investments.
With Jedi IT operations as a service, our IT staff can manage all your IT operations and systems in real-time. Your IT operations will be handled by trained professionals that comply with the industry standard, and we will proactively monitor to ensure that all your operations will run optimally.

Why IT Operations as A Service?

Cost Savings

Having an internal IT staff on a consistent payroll is far more expensive than outsourcing the management of your IT systems to Jedi Solutions.

Enhanced Quality & Agility

We offer Information Technology Infrastructure Library (ITIL)-compliant service and operating processes will smooth the way to greater reliability and quality.

Up-to-date and Optimal Performance

By outsourcing the management of your IT systems to JEDI, you will get better IT operations since it is done by a professional that complies with a standard operating procedure.

Free-up IT Resource

This allows you to give IT talents more important roles like strategic planning and not take care of routine tasks.

Why Jedi Solutions?


PCI DSS Certified

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.

Hundreds of Certifications & Expertise

Deep technical expertise & knowledgeable professional team, backed by certifications in products & services.

ISO 27001:2022 Information Security Management System

ISO 27001:2022 is the international standard that sets out the specification for an information security management system (ISMS).

Robust Plan, Architecture, and Strategy

Provides wide array of IT Outsourcing and IT Management Services.

ISO 20000-1:2018 IT Service Management

ISO/IEC 20000-1:2018 is a service management system (SMS) standard that specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve the SMS. The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements. We are certified by International Standard to give you a peace of mind.

Jedi Care 24/7 Support & Monitoring

Our Jedi Care Team keep an eye on our customer's Network by 24/7 with Network Operations Center (NOC). It was the heartbeat of customer's entire network, running non-stop, and providing visibility of what was happening to keep services running and addressing any issues that arise. Our NOC (Network Operations Center) is always a phone call, or e-mail away to support you with new deployments, policy changes, configurations, and threat mitigation across locations.

Our Certifications

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